We will be closed for maintenance from Tuesday 23rd to Friday 26th July 2024.

Behind the Scenes Exclusive

A truly unique opportunity to go behind the scenes at our world-renowned kiwi conservation programme.

Step ‘behind the glass’ for an immersive, 1 hour and 40 min exclusive experience as you join the hatchery team in a staff-only area of our state-of-the-art kiwi hatching facility.  You'll learn about the incubation and chick rearing techniques from global experts and watch as the chicks complete their daily health check. 

Watch on as our Kiwi Keepers complete the daily healthcare check on each of our kiwi chicks and enjoy the opportunity to have your photo with the chick (pending health check results).

You'll learn about Kiwi, their native environment and what makes them truly iconic the world over.  Delve into darkness and spot foraging Kiwi in our purpose-built nocturnal house and discover the secrets of the Kiwi in our dozens of interactive displays. 

Connect with Kiwi and make a difference - 100% of your ticket goes back to the kiwi hatching programme.


Adult $299
Child 12-15yrs $199
Experience not suitable for infants or children under 12

Tours by appointment only. Please allow 1 hour 40 minutes for the tour and transportation to and from the Hatchery. Check-in for all tours closes 15 minutes prior to your scheduled tour time, to allow for internal shuttle transfer. We recommend checking in at least 20 minutes prior to your scheduled tour time. We are unable to offer this experience to infants or children under 12. 

Tour Details

Tour Times

Limited availability - only two departures per day.

Tour Duration

Please allow 1 hour 40 minutes for the tour and transportation to and from the Hatchery

Minimum Age

12 years of age, this experience is not suited to young children due to the scientific nature of the tour.


Maximum group size - four people (up to six by enquiry only)